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Shipping & Returns
Our Shipping Policy
At B&T Pets, we are committed to ensuring that your orders are delivered to you in a timely and cost-effective manner. We take great care in packaging your items to ensure they arrive in perfect condition. Our shipping methods are designed to provide you with peace of mind, knowing that your pet's treats will reach you safely.
We believe in customer satisfaction and transparency. If you have any questions or concerns about our shipping policy, please feel free to reach out to us. Your trust is important to us, and we want to make sure you can rely on us for all your pet's needs.
Return & Exchange Policy
At B&T Pets, we want you and your pet to be delighted with your purchase. If you are not satisfied with your order, we offer a straightforward return or exchange policy. We believe that your confidence in our products is paramount, and we are here to ensure that you can shop with peace of mind. We strive to make treats that all pets will love, however everyone has a different taste. We ask for your understanding in this.
Your feedback is valuable to us. If you have any questions or need assistance with a return or exchange, please don't hesitate to contact us. We are dedicated to providing the best experience for you and your pet.